FAQ

Find anything you want to know about our product and tips to make your teeth whiter

Who is BudCBD?

You will receive an email confirming your order has been shipped with a link to track your order. This link is usually activated by the post-office no later than 18:00 the same day.

When will I receive my order?

 Free shipping is included with all orders. Orders OVER £60 automatically qualify for next day delivery. BudCBD offers various shipping methods:

Royal Mail First Class Tracked 
This service promises deliveries within 2-4 business days. The tracking code issued is ONLY updated when the parcel is delivered.

Royal Mail Next Day Special Delivery (Mon-Fri)
This service promised to deliver parcels the next working day before 1:00 pm (Mondays to Fridays). Tracking codes are updated at each stage of the journey of the parcel. Royal Mail Next Day Special

Delivery "Guaranteed Saturday" Use this if you need to receive your order on Saturdays. Royal mail charge £12 for delivery on a Saturday. This service promised to deliver parcels the next working day before 1:00 pm Saturdays. Tracking codes are updated at each stage of the journey of the parcel.

How do I know if my order has been shipped?

You will receive an email confirming your order has been shipped with a link to track your order. This link is usually activated by the post-office no later than 18:00 the same day.

What is the deadline time for same-day shipping?

14:30 pm is the cut off time Monday to Friday. We dispatch products daily Any order placed by 14:30 pm weekdays will be dispatched and shipped the same working day. Once your parcel has been posted you will receive a notification with your tracking number.

I’m not happy with the product who do I contact?

We’re very sorry to hear this. We take customer service very seriously, it’s extremely important to us that we meet your expectations. Please contact hello@budcbd.co.uk at your earliest convenience. Please state your order number and issue when emailing.

I made a mistake and want to return my order

Please contact hello@budcbd.co.uk at your earliest convenience. Please state your order number when emailing, then we will by return confirm the correct address to send the items to, you will also need to provide proof of postage in order for us to issue your refund. Once we have received them we will then be an issue a full refund within 7 days.

Will these CBD products get me high?

No. The compound in cannabis, people attribute to the high feeling comes from an organic cannabinoid called THC. untraceable in our products or falls below the legal requirements within the UK. The result one may experience from taking a large serving of CBD is relaxation throughout the body but no change in psychoactivity.

Will CBD help me with my illness?

CBD products are not intended to diagnose, treat, cure or prevent any disease. All our products are sold as food or food supplements. Despite this many of our customers use our products in conjunction with illnesses and we always recommend informing your medical consultant first.Will CBD help me with my illness? CBD products are not intended to diagnose, treat, cure or prevent any disease. All our products are sold as food or food supplements. Despite this many of our customers use our products in conjunction with illnesses and we always recommend informing your medical consultant first.

Will these CBD products get me high?

No. The compound in cannabis, people attribute to the high feeling comes from an organic cannabinoid called THC. untraceable in our products or falls below the legal requirements within the UK. The result one may experience from taking a large serving of CBD is relaxation throughout the body but no change in psychoactivity.

Will CBD help me with my illness?

CBD products are not intended to diagnose, treat, cure or prevent any disease. All our products are sold as food or food supplements. Despite this many of our customers use our products in conjunction with illnesses and we always recommend informing your medical consultant first.